This page sets out the legal terms that govern your use of indonet365, including how we handle your account data, what this policy covers, and where to direct questions. Access to our platform depends on local law and is available only where permitted in eligible regions of Indonesia.
Account Policy
Data Handling
Jurisdiction-Dependent Access
User Rights
POLICY POSTURE
How This Policy Governs Your Account
Your relationship with indonet365 is governed by the terms set out here, read alongside any account-specific conditions shown at registration. We operate under a jurisdiction-dependent framework: what is available to you depends on the laws of the region you access from, and nothing in this policy overrides local legal requirements. When you create an account, you agree to the terms as displayed. We may update these terms; the current version is always shown on this page, and continued use of the platform after a published update constitutes acceptance. If you have questions about how a change affects your account, reach out through the support path listed in the contact section below. Payment interactions — including deposits made through DANA or GoPay — are subject to the transaction terms shown at the point of payment, which form part of your agreement with us. Your transaction history is accessible from your account dashboard after login. We do not alter completed transaction records. If a record appears incorrect, raise it with our support team using the contact details on this page and we will review it with you.
DANA
GoPay
Account Dashboard
Transaction Records
Support Contact
POLICY SCOPE AREAS
What Falls Inside and Outside This Policy
This policy applies to your account, your data, and your use of the indonet365 platform. Understanding its boundaries helps you know where to direct specific questions.
Account Access
This policy covers how your account is created, maintained, and closed. It sets out the conditions under which access may be restricted and how you can raise a query about your account status through our support channels.
Transactions
Deposits and withdrawals processed through your account — including those made via DANA and GoPay — fall within this policy's scope. The specific conditions for each payment method are shown at the point of transaction.
Site Content
Game content, odds displays, and lobby materials are governed by the terms applicable to each product category. This legal policy sets the overarching framework; product-specific terms shown in the lobby or game interface take effect alongside it.
Third-Party Services
Payment providers such as DANA and GoPay operate under their own terms and privacy practices. This policy does not extend to those third-party platforms. We have no control over how they handle data on their own systems.
YOUR ACCOUNT RIGHTS
Practical Rights Available to You
You have concrete rights when it comes to your information. Here is what you can do and how to do it. To review your records, log in and go to your account dashboard — transaction history, account activity, and current settings are all shown there. If you need a specific record clarified, note the date and reference shown in the dashboard before contacting us. To correct account details such as your registered name or contact information, go to account settings after login and follow the fields shown there. Some changes require identity verification; the steps are shown in the update flow. If you have a question about how your data is used or want to request a change that is not available through the dashboard, contact our support team directly. We review all policy-related requests and respond through the same channel you used to reach us.
Review Records
Your full transaction and account history is available in the dashboard after login. Use the filter by date or type to find specific entries.
Correct Details
Account settings let you update contact information and preferences. Identity-sensitive changes follow the verification steps shown in the update form.
Raise a Question
Policy questions or data-related requests can be sent through our live chat or email support. Include your account reference for a faster response.
Request Support
For anything not covered in account settings, our support team handles policy-related requests directly. Response is provided through the contact path you used.
CONTACT POLICY TEAM
How to Reach Us on Policy Matters
If a section of this policy raises a question you cannot resolve through your account dashboard, these are the direct paths to our support team.
Live Chat
Open live chat from any page on indonet365. For policy questions, describe your account query and a team member will assist you directly.
Email Support
Send policy or data-related queries to our support email. Include your registered account details so we can locate your records and respond accurately.
Account Dashboard
Many policy actions — reviewing records, updating details, checking current terms — are available directly in your dashboard after login without needing to contact support.
DATA AND SECURITY PRACTICES
How We Handle Your Data and Account Security
Your account data is stored and handled under the terms of this policy and applicable local law. We retain account records for as long as your account is active and for the period required by applicable regulations after closure. You can request a review of what data we hold by contacting support through the channels listed on this page.
Cookies
We use cookies to maintain your session, remember preferences, and understand how the platform is used. You can manage cookie preferences through your browser settings; some functions require session cookies to work correctly.
Account Security
Your account is protected by login credentials you set at registration. Keep your password private and do not share access. If you suspect unauthorised access, contact support immediately and we will help you secure the account.
Data Retention
We keep your account and transaction records for the period required under applicable law. After account closure, records are retained for the regulatory period and then removed. Contact support to ask about the data we hold on your account.
Requesting Changes
To update how we use your data or to ask about deletion, contact us through live chat or email. Include your account reference. We handle all such requests in line with applicable local law and respond through the same channel.
POLICY FAQ
Common Questions About This Policy
These are the questions we hear most about how this policy works in practice.
What law governs my account on indonet365?
Access to indonet365 and the terms that apply depend on local law in your region. We do not make claims about legality in every jurisdiction. Use the platform only where local law permits, and check the current terms shown on this page.
How do I see the transaction records on my account?
Log in and open your account dashboard. Your transaction history is listed there by date and type. If a record appears incorrect, note the reference shown and contact our support team — we will review it with you directly.
Can I update my registered account details?
Yes. Go to account settings after login and use the fields shown there to update your contact information or preferences. Changes to identity-sensitive details require the verification steps displayed in the update form.
How do I ask a question about how my data is used?
Contact us through live chat or email support. Include your account reference in the message. We handle data-related requests in line with applicable local law and respond through the same channel you used to reach us.
Does this policy cover DANA and GoPay transactions?
Deposits and withdrawals made through DANA and GoPay fall within this policy's scope. However, those payment providers also have their own terms. We are responsible for the transaction record on your account; their platforms operate under separate policies.
What happens to my data if I close my account?
We retain account and transaction records for the period required by applicable regulations after closure. After that period, records are removed. Contact support before or after closing your account if you want to know what data we currently hold.